Pricing and Features

Identigene offers a bunch of DNA tests to determine familial relationships like paternity, maternity, siblings, twins, grandparents, aunt and uncle, and extended families. Their paternity testing kit costs $89, and can be ordered directly from their website, in a variety of online shops, and in brick-and-mortar drug stores as well.

Identigene assures of the accuracy of their tests with their state-of-the-art facility, which makes use of robotic DNA extraction platforms, liquid handling stations, and DNA analysis systems. All samples also undergo a two-time blind testing for ensured reliability, plus a system of checks and balances for accurate handling and processing. They even participate in third-party testing programs to keep their lab and practices up-to-date with the latest standards.

The Process

Collecting the specimen for the DNA test is easy: the child and alleged father need only scrape the lining of their inner cheeks with the swabs from the package. You can then send back the specimen to Identigene using the pre-paid envelope. Processing of the specimen takes very little time, with the results available online in 2 business days. The results will be available in your Identigene account, either via computer or mobile device. You can also request for a hard copy to be mailed straight to your doorstep.

If you need the results faster, you can also request for a 1-day rush processing for an additional fee of $30. Since Identigene is equipped to process more than 20,000 DNA samples per month, they are more than able to deliver within this committed period.

Accreditations

Identigene is accredited by several local and international organizations like the American Association of Blood Banks, International Organization for Standardization, New York Department of Health, CLIA, and College of American Pathologists. With multiple certificates from well-established organizations, plus a team of experts carrying masters and doctorates in their academic credentials, you can be assured that Identigene has one of the highest quality of DNA testing services in the industry, and you can put your trust in them to provide reliable and accurate results.

Testing with a Purpose

With other DNA testing brands, the kit that they usually offer publicly cannot be used for legal purposes, and you will have to get in touch with their team to make the proper arrangements for court-admissible orders. Some brands don’t even have this option at all, and while their kits are aimed at giving the test taker that much needed peace of mind, it cannot be used in court if the need arises, which can lead to another stressful ordeal.

Identigene excels in this aspect by offering a separate kit which is fully court-admissible even in New York, where the Department of Health has a different set of guidelines for DNA testing. The testing kit also comes at the same price as their regular testing package, so it really is the more painless way to go if you are looking to use it for legal purposes.

Customer Service

Although Identigene’s website does not contain any help section, you can find one with lots of useful articles regarding the service, from pre-test details to understanding results in DNAtesting’s website, which seems to be owned by Identigene as well. If you want to be able to contact their support team, you can initiate a chat session, call their hotline, or send them a message. You can also find them on Facebook and Twitter where you can get the latest information and announcements.

What's the Verdict on Identigene?

Worth It, Some Issues

Identigene Review 2020 – Conclusion

Identigene has a balanced set of strengths and weaknesses when it comes to their service. The strengths of their service includes fast delivery of results, the variety of tests available, and the convenience of ordering a kit that is valid in a court setting. It seems that customer support is their main weakness though, as with occasional hiccups in their service, according to user feedback. Still, this may be on a case-to-case basis, and there are many customers that stand by the brand as well. Plus, with accreditation from international organizations, an army of experts with impressive credentials running their labs, there is absolutely nothing to doubt in Identigene’s process. So relieve yourself of all the stress and tension and finally put an end to the lingering questions in your mind, order an Identigene kit now!