Pricing
Ottica specializes in offering designer frames and top-quality lenses at prices that can often run lower than what you’d get at brick and mortar stores. You’ll find hundreds of eyeglasses and sunglasses from Ray Ban, Coach, Versace, and more. On top of those, you’ll have numerous options for your lens material, coating, and so on.
Unsurprisingly, Ottica’s prices tend to skew higher than some of the options on this list. Even the site’s Clearance category doesn’t feature any price tags below $55, and the average frame price hovers around the $100 to $120 mark. That’s still much lower than the average cost of a new pair of glasses, though, which the National Association of Vision Care Plans pegs at $263.
Ottica accepts payment through Visa, MasterCard, American Express, Amex, and Discover credit cards, PayPal, or Amazon’s payment system.
1st Place9.8 out of 10
Features
Ottica primarily offers sunglasses and prescription eyeglasses. Both categories come with hundreds of frame choices, but the site never feels cluttered or disorganized. You can easily sort through Ottica’s extensive catalog by selecting custom filters from the easy-to-use toolbar at the top of every page.
In fact, the site’s design as a whole is commendable. Ottica drastically cuts down on the trouble of searching for lenses: its products are presented in a sleek, clean interface. The catalog and search results prominently display photos, color choices, and prices for every frame, with clear indicators as to whether or not the displayed price includes the cost of lenses — which they often already do.
Searching for the perfect pair is a breeze. Worried about not being able to try products out in person? Ottica makes up for it with a simple-to-use Visual Mirror feature, which lets you take or upload a photo of your face so you can see how each frame will look on you.
Lenses and Prescriptions
Ottica has a vast catalog of options: often more than two hundred frames per category on the site. You can choose from standard eyeglasses, multifocals (progressives) and bifocals, and so on. All lenses come with anti-scratch coating by default, but you can opt to add anti-glare and UV-protection coatings for a minimal fee. You can even get adaptive lenses: there’s the standard transition lens option, but Ottica also offers a lower-cost photochromic option if you’re on a budget.
The company makes its lenses from a variety of materials, ranging from lightweight optical polymers to impact-resistant polycarbonate lenses for prescription safety goggles and sport glasses.
Ottica claims it can fulfill any prescription from -14.00 to +9.00, and it can apply prescription lenses even to the sunglasses it has on offer. You simply need to upload or email a copy of your prescription, and Ottica will take care of it for you.
Orders and Shipping
Ordering is a straightforward process of picking frames and lenses, then submitting your prescription. All orders get a confirmation email and tracking number, so you’re always sure about the status of your order.
Ottica ships all over the globe, though only customers from the US and Canada are eligible for free shipping. That option is limited to standard shipping, too, so if you’d rather get expedited or express delivery, you’ll still need to pay extra. Here’s a look at the shipping charges:
| Type | Delivery Time | Price |
|---|---|---|
| US Standard | 7-10 business days | Free |
| US Expedited | 5-7 business days | $10.5 |
| US Express | 3-5 business days | $14.5 |
| International | Up to 14 business days | $21.95 – $24.95 |
Returns, Exchanges, and Refunds
The great thing about Ottica is that you’ll get free returns or exchanges, even if you’re an international customer. Filing for a return or exchange is a simple, three-step process: all you need to do is provide your order ID, mark the item for return, and print out a shipping label.
You can also opt to get a full refund, no questions asked. All three options are available to you for 30 days after your initial purchase, though Ottica is also kind enough to extend that period during the holidays.
Customer Support
Ottica offers stellar customer support. You can reach the company’s support staff any time, through live chat, phone, or email. Ottica boasts of speedy pickups for phone calls, as well as responses within 24 hours for all emails sent.
What's the Verdict on Ottica?
Ottica Review 2020 – Conclusion
Ottica’s prices don’t sink as low as some of its competitors in this category, but the extra dollars are well worth the price. The company’s clean, intuitive website makes glasses shopping a breeze, and its extensive catalog of designer products means you can find a pair to fit any preference. From picking eyeglass specifications to filing for a refund, Ottica has streamlined all of the transactions you’ll ever have to make with them. And if anything goes awry, you have the assurance of 24/7 support from Ottica’s responsive team to help you through. There are definitely quibbles, but all in all, Ottica is an outstanding online eyeglasses store that you should definitely check out.
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