Pricing

In addition to the aforementioned $6.95-priced eyeglasses that are on offer, you can also choose from higher-priced glasses that cover a wide range of styles. While there are varying prices for each item, they tend to stick to $15.95, $19.00, $23.95, $25.95, $27.95, $29.95, $35.95, $39.95, or $45.95. In addition, you also need to consider shipping costs. Standard shipping in the US via Postal Service is $4.95, while express shipping by UPS is $18.95. Standard international shipping will cost you $9.95, while express international shipping, which is to Canada only, goes for $15.95.

Features

Every item that you order from Zenni Optical includes freebies such as anti-scratch coating, thin and light single vision lens, full UV protection, protective case, and microfiber cleaning cloth. In addition, you can also choose from single vision eyeglasses, standard eyeglasses, inexpensive bifocal, progressive, or no-line bifocal lenses. Further, the also offer clip-on sunshades, glasses without prescription lenses, eyeglass frames, Titanium glasses, Stainless Steel glasses, Plastic glasses, Hypoallergenic glasses, Aluminum Alloy glasses, personalizable glasses, and many more.

Infographics

Zenni Optical has included some handy infographics that could help make your eyeglass shopping a bit easier. These include topics such as How to Measure Your Frame Size, How to Measure Your PD, How to Adjust Your Glasses, and Find the Best Frame For Your Face.

Customer Support

For any concerns, you can contact the Zenni Optical team via phone, email, live chat, and fax. You can also browse through their comprehensive FAQs that include topics such as Frame Fit, Prescriptions, Lenses, Frames, Sunglasses, Ordering, Payment, Shipping, Returns, Gift Cards, and How To’s.

Zenni Optical Return Policy

All Zenni Optical eyeglasses come with a 30-day warranty. This is disappointing, since most eyeglass stores typically give you a 90-day period for no-questions-asked replacement or return.

Within Zenni Optical’s 30-day period, you can send back your glasses for a refund or replacement. What you’ll get, however, depends on your reasons for sending back your glasses.

If you don’t like the glasses or made a mistake on the order, you can:

  • get a 50% refund credited to your PayPal account or credit/debit card; or
  • get 100% store credit valid for one use/purchase on the Zenni Optical site

If you’re returning the glasses because of manufacturing defects, you can:

  • get a free replacement once Zenni Optical’s inspection confirms that there were manufacturing errors

Any frames that break within the 30-day period can also be replaced for free, while unused accessories get a 100% refund. If your frames break after the warranty period has lapsed, you can still get replacement frames at 50% off their regular price.

How do you return Zenni Optical eyeglasses?

To return items to Zenni Optical, you’ll need a Return Authorization (RA) number. You can request one by contacting Zenni Optical’s support staff via chat, phone, or email.

Once you’ve received your RA number and Zenni Optical’s return address, you must send back:

  1. A note indicating your RA number and a brief explanation for why you’re returning the glasses
  2. Your eyeglasses, any accompanying accessories, and the eyeglasses’ case
  3. A copy of your eyeglass prescription

Bear in mind that Zenni Optical doesn’t cover the shipping and handling costs for most returns and replacements. If you file for refunds, for example, Zenni Optical will take the cost of shipping out of the amount you’re getting back. The only exception is the $2.50 rebate you get on shipping fees if the item you returned was found to have a manufacturing defect.

What's the Verdict on Zenni Optical?

A Must Try

Zenni Optical Review 2020 – Conclusion

If you are tired of spending way too much money on eyeglasses, then worry no more. Thanks to the help of Zenni Optical, you can now browse through a variety of high quality eyeglasses with prices that certainly will not break the bank. While you might find their refund policy a bit inconvenient, their prices really are some the cheapest among online optical shops so it isn’t that much of a risk. Do check out Zenni Optical if you are looking to purchase new eyeglasses, you will not regret it.