Item: FreshBooks
Rating: 9.4
Author: Jonathan Kerns

FreshBooks Review 2020

FreshBooks started as an accident when their founder accidentally saved over an invoice and lost his work in 2003. This drove him to finding a better, more efficient way to bill clients and over the next two weeks he designed a program that did just that. That program became the foundation of what is now FreshBooks. Now, over 5 million people have used and benefitted from FreshBooks and their services in over 120 different countries across the world.

They have grown over the past decade to become one of the leading small business accounting software providers in the industry boasting of over $14 billion in customer collections which are growing every day. So if you are thinking about using their service, check out this review and hopefully it can help you decide if it is worth your time and money.

Add-Ons

You can increase your business’ performance by integrating certain apps that can help you perform certain tasks and functions. Add apps that you are already using or can use that will benefit you and your business in terms of Customer Support, Expense Tracking, Marketing, Online Payments, Payroll, Project Management, Proposal Design and other aspects of a business.

Integrate your FreshBooks with Braintree for direct credit card processing and setting up an easy payment system. Use Gusto (formerly ZenPayroll) for payroll, benefits and compliance transactions all in one product. You can also integrate with Toggl, the leading online time tracking tool to help you track all billable hours. FreshBooks also integrates with FreshDesk, LiveChat and ZenDesk for a better customer support offering by your business.

You can check out all the other useful applications you can add-on to your FreshBook toolkit to get the best benefits for your business. FreshBooks can offer a complete business toolkit and not just a means to get your book in order.

When to use FreshBooks?

Here is a quick look at what the subscription plans of FreshBooks come with and when is it the best time to use their services. There are 4 different subscription plans offered, each comes with a 30-day free trial so you can test it out and see which one fits your need best and the 30-day money back guarantee so you can cancel at any time and get a refund.

The first plan is the Sprout that costs $9.95 a month and allows you to invoice 3 clients with unlimited number of invoices. You can get paid via online payments with late payment reminders and see when exactly your invoice is viewed by a client. They also allow multi-currency invoicing, expense tracking, time tracking and account customization

The next plans are the Seedling ($19.95), Evergreen ($29.95) and the Mighty Oak ($39.95) with the only difference being the number of clients allowed. You are allowed 10, 100 and unlimited clients respectively for each plan with the Mighty Oak being allowed an additional staff, time tracking, project managers, timesheets and time expense reporting.

Here are just a few features and benefits of using FreshBooks:

Invoicing: You can easily create professional looking invoices for email, printing or downloading as a PDF file at the click of a button.

Expenses: Organize your expenses online, capture receipts, track spending and get reimbursed quickly and easily.

Time Tracking: Track billable hours and create detailed invoices to be paid faster.

Payments: Send and receive payments easily as clients can pay you directly from the invoice that you send.

Reporting: Use different business reports that you can edit and customize so you can have a clear picture of how your business is doing.

Customer Support

FreshBooks offers a fairly good customer support service to their customers with both self-help and skilled representatives. You can check out the quick start guide, FAQ section and tutorial videos to get you started. If this is still not enough, you can contact their support representatives via toll-free numbers and email during office hours of 8am to 8pm EST.

What's the Verdict on FreshBooks?

A Must Try