Perks and Features
Winc has leveled up since their Club W days, but the essence of their service remains the same: to revolutionize the way you discover, buy and share wine. Winc members get access to amazing small-lot wines from around the world through the online, direct-to-consumer winery platform they’ve provided for vineyards and artisanal winemakers. Each month comes with new wines added to their inventory, with stories behind each bottle; Winc also provides you with recipe pairings and factual tidbits you can share with your friends.
A Winc membership is essential if you want to take advantage of all of this; you can’t even place a specific wine order without one. The only thing you can do without a membership is buy Winc gift cards and gift boxes.
The Ship Now feature is available for members who want their wines as soon as possible. As a Winc member, a regular and monthly processing and shipping schedule is maintained for you. However, sometimes you just can’t wait! Maybe you have a big party coming up in between your monthly orders, or you want to stock up on a particular wine before it sells out. Whatever the case may be, Winc understands that sometimes a monthly cycle isn’t quick enough. Ship Now orders process within 24-48 hours.
Worth noting: If you use Ship Now within a week of your regular shipment’s usual processing date, that order will replace your usual monthly shipment–which means you get your minimum four bottles a month, too. You won’t have to worry about two shipments coming in too close to each other. If you use Ship Now over a week before or after your regular shipment’s usual processing date, however, you’ll receive two shipments.
Please remember that using Ship Now won’t change your usual processing date month after month–but that doesn’t mean that it’s not possible to do that. Just contact Wince and you can work with them to set up an ideal schedule for yourself.
Another exclusive Winc member perk is access to a sommelier that can answer all of your wine questions via one-on-one phone consultations lasting up to 15 minutes. Winc’s wine sommeliers can give you personalized recommendations and suggestions, discuss specific bottles and food pairing ideas, and even help you re-evaluate your palate profile.
To book a Schedule-a-Somm consultation, just contact Winc via a form on the site. In addition to including “Schedule-a-Somm” within the subject line, you will need to tell them which days and times (include timezone) work best for you, and you will also need to leave them a preferred phone number they can use to contact you.
What You Get in Each Box
You get a minimum of four bottles each month, but you can order as many additional bottles as you like. Four bottles or more and shipping is free; 12 bottles or more and you get 10% off the entire order upon checkout. You can choose every single bottle that’s shipped to you, but if you’re feeling adventurous or in need of new discoveries, you can rely on Winc to send you what they’ve recommended based on your palate profile, wine ratings and recommendation settings on the site.
A quick note about recommendation settings: When you set your recommendation settings to a higher number of bottles, that becomes your default number of bottles each month. For example: if you set it so Winc recommends you four bottles a month, and you place only two manual bottle choices in your box, Winc adds two more bottles from a list of wines recommended for you before sending the box out. If you set it to six bottles, and you place only two manual bottle choices in your box, Winc fills it up to six to match your settings.
Skip a Month
Winc understands that you won’t always need a monthly shipment of wines, especially after a big order. They’ve made a Skip a Month feature available for members, which you can take advantage of as many times as you want. As long as you indicate that you’re skipping a month, you will neither receive nor be charged for wines for that period. Winc recommends you set up your Skip a Month at least 48 hours before your monthly order date in order to avoid confusion. If you change your mind, you can always resume as long as it’s before the next order date.
It’s important to remember that this is a feature that needs to be specifically activated. If you remove all the bottles from your box on Winc’s online interface, it doesn’t count as skipping a month; you will just receive recommended wines instead.
Give a Box
In addition to your own monthly boxes, you will also have Give a Box opportunities given to you by Winc from time to time. Emails or website notifications will alert you when you have Give a Boxes available.
What is Give a Box? It’s a way to share your Winc experience with your interested friends (who aren’t members yet) through a promotion that basically gives them three free bottles of wine–they get $39 worth of wine off from their first order, only needing to cover tax and shipping. Once you activate it, your friends will get an email letting them know they were given 3 bottles of wine ($39 off) via your Give a Box; they will become Winc members themselves upon redeeming this, and they can even skip a month or cancel if they are not satisfied.
Pricing with Winc is easy enough to understand but hard to manage if you’re a stickler for consistency: you get four bottles of wine monthly for $13 a bottle and complimentary shipping, plus taxes. As previously mentioned, you can add one or more bottles as you like (the site lists almost 50 different wines with prices ranging from $13 to $40). With different taxes in different US states and potentially a different amount of wine bottles each month, your monthly fee can be as low as $52 and as high as you’re comfortable paying, as there is no upper limit to the number of bottles you can order.
Winc also uses a store credit system that you can buy in bulk; it’s their own version of the prepayment discounts that other subscription services usually utilize. Basically, one Winc credit is equivalent to $1 you can spend on the site–to purchase Winc subscriptions, gift cards, gift boxes and wines–and the larger the amount you buy in bulk, the bigger your actual savings get. Credits never expire, to there’s no way they’ll go to waste unless you forget to spend them. The only caveat: any available Winc credits in your account are automatically applied to your next monthly order; you can’t pick and choose when to use them. Check out their Member Credits page for more information.
Rate 10, Get $10 Program
Apart from the Give a Box program (which gives your friends $39 worth of wine to jumpstart their membership) and the Refer a Friend program (which gives you and your friend Winc credits), there is also the Rate 10, Get $10 program. For every 10 wines you rate, you not only fine tune the selection process Winc uses to recommend you wines to fit your tastes; you also you earn $10 in credits toward your next Winc purchase.
Winc takes pride in their exceptional customer service, which makes asking for support that much easier. However, take note that if you do decide to cancel your membership, it’s not as easy as a click of a button. You’ll have to do it via phone or live chat.
The site offers a content-filled support section that gives answers to questions pertaining to orders, shipping, credits, payment, gifts, and returns. On top of that, you can get in touch with Winc through a contact form or live chat options on the site; as well as emailing or texting them directly. You can also check out their profiles on Facebook, Twitter, Instagram, and Youtube for their latest news and offers.
What's the Verdict on Winc?
Winc Review 2019 – Conclusion
Winc is a reliable and affordable monthly service, considering what you get for the amount you pay for. At as low as $13 for a bottle of wine that’s likely much more unique than anything else you might find at your corner liquor store, the value is almost unbelievable–until you remember Winc’s commitment to sustainability and support for small businesses. Cutting out the middlemen does a lot to keep costs down, and it results in a wider–if not traditional and well-known–range of wines for you to choose from. If you’re in an area where Winc can ship their monthly boxes, you really should give their service a try.