Ease of Use
One can trace back Zoey’s roots to Magento, a powerful and established store-hosting platform (think big, enterprise level). The problem with Magento is that they’re not a solution for those without the technical know-how (think developer, coding wiz). Zoey was developed as a Software as a Service (SaaS) platform that gives business owners the ability and freedom to update their software on a whim, simplify customer interactions, and really, just free up time and resources to focus on running their business. Zoey enables merchants to strengthen their online presence with the technical power of Magento (the coding wiz is built-in). Zoey makes designing online stores easy with their drag and drop feature and responsive themes that can be managed on a computer or mobile device.
The rich feature set of Zoey is meant to grow with any business and the ability to integrate with service apps is one indication. It’s really meant to be an all-in-one platform where merchants can manage inventory (Stitch Labs), marketing (beetailer), shipping (ShipStation), and more.
Speaking of features, and just to emphasize how complete Zoey’s range of services are, here’s just a partial laundry list.
- Allowed Countries – Merchants can configure allowed countries for registration and shipping destinations.
- Assisted Shopping – A designated customer service representative to create orders for customers.
- Auto-Applied Promotions – Promotions are automatically applied in the shopping cart.
- Custom Product Options – Customers are given options to personalize a product.
- Google Analytics Integration – Keep tabs on the traffic and events your store generates.
- Product Comparison – Customers can compare products side by side.
- Social Media Sharing – Customers are able to connect with your store via social media.
- Payment Gateways – Zoey allows over 50 payment options that include credit cards, PayPal, Amazon, bank transfer, purchase orders, and COD.
- In-Region Hosting – Have the flexibility to choose the data center used to host your store to ensure fast speeds when shopping.
Zoey provides a free trial for 14 days without the need for credit card information. The free trial comes with a basic set of features included in principal plans. There’s also a 10% discount for those who can commit to an annual plan.
The Professional plan includes a range of built-in features, storage and bandwidth, unlimited storage, unlimited products, zero transaction fees, faceted searching, a fully responsive design, up-to-the-minute analytics, actual time shipping rates, integrations with Amazon, eBay, and your own Point-of-Sale, and a checkout that is hosted on your own domain. This plan is ideal for businesses that have revenues of up to $500,000 annually.
The Business plan includes all the features from the Professional plan plus B2B functionality, multi-language and multi-currency options, customer group pricing, global content delivery network, migration services, sitewide HTTPS, as well as Google Trusted Stores support. This plan is ideal for businesses that racks up to $1,000,000 annually.
Finally, the Premier plan starts at $559 per month and includes all the features in the Business plan plus a white glove on-boarding program that includes training, custom services that include design support, feature development and app integration, in-region hosting, priority support, and a designated account manager. This plan is for those businesses that need more flexibility and functionality.
What's the Verdict on Zoey?
Zoey Review 2020 – Conclusion
For a company that’s only two years old (since its launch, at least), Zoey eCommerce is very clear on their purpose, and that is to provide a Software as a Service (SaaS) platform for growing businesses. There is a resounding emphasis on the growth aspect, as the scalability of Zoey’s features are such that they can provide for larger and more complicated needs of enterprise-level businesses, than any of its competitors. Zoey is indeed a surprise in a box. They’re really not what one would expect from a merchant-centered ecommerce host and they’re certainly not bashful about being overpriced. But by all indications, they’re a company that can deliver.