Item: ReFashioner
Rating: 8.6
Author: Jonathan Kerns

ReFashioner Review 2020

Kate Sekules, formerly from the UK moved to New York to pursue her dream of expanding her vintage business from a local market to the fashion capital of the US. She began working different jobs and only in 2009 when the magazine industry where she was working at the time started to decline did she come up with the idea of an online couture swap, and thus ReFashioner was born. In 2012 it evolved from a couture swap to an online consignment store and continues to grow each day with more buyers and sellers joining.

If you are interested in using ReFashioner, check out this review first so you know what you are getting into. This review will take a closer look at what this company has to offer with its services to help you decide if they are in fact the best choice to go with.

Exclusivity

This has already been touched on earlier but deserves more emphasis as it is the main selling point of ReFashioner. Founder, Kate Sekules says “We don’t want to pollute the field with stuff that’s fine, but not for our site”. This says it all when it comes to what you can expect from ReFashioner as they sell only the best of the best.

This site promotes brand quality and not just an open marketplace to buy and sell old clothes because they believe that if you buy quality, items can have a second, third or even fourth life.

They began as a swap site but evolved into a consignment one due to demand from their users which made ReFashioner even more popular. Though this site may not be for everyone, it is still a good place to find high-end clothing. This exclusivity is what brought about ReFashioner and would likely stay that way as long as it operates.

Simplistic Design, Quality Products

Despite what you might think with the kinds of goods being sold on ReFashioner, their website is very simplistic and easy to use. There is no clutter at all making your experience seamless and enjoyable as you can get right down to shopping for the luxury items you want to buy. The home page pretty much has all the information and links you need. From there you can filter your search by the articles of clothing you are interested in, the designer brand, the seller, the size or even the latest items added to their inventory. Then you just have to click the thumbnail of the item in order to see more information about it such as the description and some information about the seller. Add an item to your cart and check out when you are done shopping, it is that easy. ReFashioner’s simple approach to luxury item shopping is very effective and has garnered praise from a number of satisfied customers as it takes all the unnecessary elements of online shopping away and leaves you with what you came for in the first place.

Customer Support

The customer support for this site is very limited, partly because of the size of the company. There is no FAQ section or community forum to help you out. All they offer is email support which is really basic in any online site. It may have been better to also provide priority telephone support for more urgent concerns or even a live chat to help shoppers out as they are browsing the website. Hopefully this is something that they consider adding in the future.

What's the Verdict on ReFashioner?

Worth It, Some Issues