The RealReal makes consignment easy and hassle free with their services. If you plan to sign up to be a consigner with them, there are two ways for you to give them your items. They can either send a sales manager to your house to evaluate and pick up the items (not all locations are serviced and there is a minimum of 10 items to qualify for pick up), or you can request a free pouch from them and send the items in.
After that, The RealReal will take care of the rest, from authentication, photographing, describing and posting to their online store. All you have to do is wait, which can be as fast as 3 days, for an item to sell and for The RealReal to credit you with your share of the profits. This is mainly why they charge a large amount for commission since they are basically doing all the work for you, and compared to brick and mortar stores the amount they charge is not that bad.
First Look Member
Signing up for a membership with The RealReal is free as they make their money on commissions from sales. Although, there is one kind of membership that they have wherein you have to pay a small fee of $5 a month which is called the First Look Membership. This membership gives you 24 hour advance access to sales and special invitations to promotions so you always get first crack at anything new that they have to offer. If you are an avid shopper and use their service a lot, signing up for this membership will be very beneficial for you since you can check out all the new items before the regular members.
You can see the kind of quality an online store has with the customer support they provide. In this instance, The RealReal is ahead of the pack with their customer support. You can enjoy comprehensive FAQs with all the basic questions you and other users may have about the company as well as email and telephone support specifically directed to different departments for specialized service. They have one of the best customer support services for online consignment stores.
What's the Verdict on The RealReal?
The RealReal Review 2020 – Conclusion
Aside from the high commission that they charge, The RealReal is a great place to sell your old clothes. There is practically nothing to do when selling with them, just send in the items and wait for your money. This is great for those who do not have the time or patience to look for an individual buyer or post listings online for themselves. For buyers, the selection on The RealReal is great since there are many items to choose from with various deals and offers to help you save more money on a purchase. Authenticity is not an issue and returns are accepted so buyers are very much protected. So why not go ahead and check out the rest that The RealReal has to offer!