Features and Pricing
Lunarpages doesn’t offer a set of pre-configured reseller hosting plans, instead starting you off at a baseline set of specifications and giving you the option to get upgrades as you need them. Nonetheless, the prices shake out the same as they would with pre-set plans: with each upgrade tier, you get specifications that are essentially equivalent to other providers’ plans at comparable price points.
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You start at $19.95 per month with 50 GB of disk space and 500 GB of bandwidth. If you need more resources, there are four optional upgrades to choose from:
- For an additional $15 per month, or a total of $34.95, you can go up to 80 GB of disk space and 700 GB of bandwidth.
- An extra $30 monthly, meanwhile, or a total of $49.95, moves you up to 120 GB of disk space and 1 TB of bandwidth.
- Adding $55, for a total of $74.95 per month, gives you 160 GB of disk space and 1.2 TB of bandwidth.
- Finally, adding $80, for a total of $99.95 per month, gets you 200 GB of disk space and 1.4 TB of bandwidth.
All in all, these aren’t bad prices as far as reseller hosting plans go. You’ll also be getting WHM/cPanel for free, though unlike some providers, Lunarpages doesn’t include client billing software like ClientExec or WHMCS with your plan. If you opt for an 12-month contract term, you’ll also get one free year of registration for a single domain name.
Standard Feature Set
Lunarpages also gives you a pretty standard set of additional features, such as support for e-commerce tools like osCommerce and CubeCart, as well as unlimited email accounts, mailing list software, spam protection, and more. The included Fantastico script installer gives you and your clients access to an extensive library of scripts and plug-ins which you can deploy in a single click. You’ll also get 4 pre-configured site templates, support for multiple administrators, and ready support for numerous payment plug-ins like PayPal, WebMoney Transfer, and more.
Top-Notch Security
Perhaps the best of Lunarpages’ freebies are its security measures, like DDoS protection and 24/7 server monitoring. They stop short of giving you a free dedicated SSL certificate, though you can purchase one for an annual fee of $109. Other key features, unfortunately, also require extra fees. A dedicated IP address, for example, costs $2.50 a month — this isn’t a lot, but considering how you need at least 2 dedicated IPs before you can use a private nameserver on Lunarpages’ reseller program, this also means that you can’t reinforce your business’ branding without paying at least $5 more a month just to swap over from Lunarpages’ nameservers.
Other perks like search engine optimization and marketing, the ability to restore site data from Lunarpages’ backups, and anonymous domain registration also cost extra. This is a blow for Lunarpages, since a number of its competitors happen to offer these features free of charge to resellers as a matter of course.
Lunarpages lets you choose from a variety of billing cycles, though the rates remain the same no matter which one you choose. This is good news if you’re looking to sign up for a shorter payment term, since you won’t be saddled with higher fees. You can opt to pay monthly, quarterly, twice a year, annually, or biennially.
Customer Support and Guarantees
Lunarpages offers 24/7/365 customer support through ivechat and their email-based support ticket system. You can also contact them by phone, though availability of phone support is limited to their operating hours (7 AM – 5 PM PST, Mondays to Fridays). Take note that these support services don’t cover your clients, so you’ll have to provide frontline support for your reseller hosting business yourself. It’s also worth noting that a number of users have reported a decline in the speed and response rate of Lunarpages’ customer support recently, so watch out for that if or when you check out their services yourself.
Fortunately, Lunarpages offers a 30-day money-back guarantee for all of their hosting plans. They also offer a 99.9% uptime guarantee for reseller hosting, so you and your clients are assured of reliable site performance.
What's the Verdict on Lunarpages?
Lunarpages Reseller Hosting Review 2020 – Conclusion
If you’re looking for a hosting provider with more than a decade’s worth of reliable service to its name, check out Lunarpages. The company has been hosting sites since 1998, and its reseller program has remained a well-known option over the years. It’s worth noting, though, that the accompanying software and feature list isn’t quite as comprehensive as what you’d get for similar prices from other providers, and there’s been a noted decline in the quality of Lunarpages’ customer support recently. By itself, Lunarpages’ reseller program is an okay deal, but seen in comparison to other providers’ packages, you’re likely to find better options elsewhere.
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