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Rating

8.6/10

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Mozeo Review 2018

Item: Mozeo
Rating: 8.6
Author: Jonathan Kerns

Starting its journey way back in 2007, Mozeo has since gone on to grow into one of the well-known and trusted text message marketing services in the industry. Relied upon by thousands of businesses, including Coors Light, Heineken, SafeAuto, Lego, DeWalt, Blue, Red Hot, and many more, this company provides you with all the tools and features you will need in order to successfully communicate and engage with your customers, as well as increase your client base and, ultimately, your sales. This service enables you to blast SMS to a large audience with just one click, create interactive text campaigns and contests, give out mobile coupons, and many more. In addition, this SMS marketing service might just be one of the most affordable there is, with a Pay as You Go scheme that will surely prevent you from burning a hole in your pocket. Are you intrigued yet? If you are then we highly recommend you continue reading below for our in-depth review of Mozeo.

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Jonathan KernsApril 11, 2019

Pros

Worldwide Coverage: It is quite uncommon to find a text message marketing service provider that has extensive coverage to countries besides the US and/or Canada, which is why Mozeo is a welcome breath of fresh air. While it is true that their basic service covers these two countries (US & Canada), they also expand globally. All you need to do to learn more about Mozeo's international coverage features is to contact them directly.
Optimized for Mobile: The great thing about Mozeo's website is the fact that it is completely optimized for mobile access. This means that, even if you are on the go, all you need to do to manage your campaigns is to fire up your mobile device's web browser and you are good to go! The power of Mozeo's platform is now in the palm of your hands, as it gives you the same exact experience that you would find in its desktop counterpart.
No Monthly Fees: Another thing that people with tight budgets, or even those who value saving money, will love about this text message marketing service provider is the fact that they do not require a monthly subscription. Their Pay as You Go scheme enables you to pay for what you use, making how much you spend totally dependent on your needs or your marketing strategy.
Great Support Content: If you are a bit lost or confused as to how the features of their service works, you will be glad to know that the company has a wealth of great support content that provides users with comprehensive knowledge about each and every one of their platform's features.

Cons

Reporting Features Are Pretty Basic: One thing that some businesses might not like is that fact that Mozeo's reports tend to be pretty basic. Instead of displaying statistics in line graph or other visual chart form, they provide simple numeric counts. While this is more of a minor complaint than anything else, it is still worth mentioning since some users usually rely on visual reports so they can easily compare and contrast data in order to give them a better sense of how they will approach their future marketing strategies.

Other Services

For those who may want to go beyond text messages and take their marketing efforts to a whole new level, Mozeo also offers email message marketing. With the help of their simple email editor you can create beautiful email messages quickly and easily. In addition, they also have a mobile website creator that allows you to build a website, add images and content, publish it, as well as easily manage it. If you are serious about your marketing taking off, these three services offered by Mozeo could definitely help propel your business to new heights.

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Pricing

Unlike other text message marketing services that require a monthly subscription, Mozeo completely operates on a Pay as You Go scheme, which means that you will only be charged for what you actually use. To give you a better sense of what this means in context, Mozeo charges you 3 cents per message sent, where 1 message equals 1 recipient.

Next, a text message marketing campaign is not complete without a keyword, which Mozeo lets you purchase for a one time fee. 1 keyword costs $24.99, while 3 costs $69.99. If your mobile marketing strategy requires more than that, you can purchase 5 keywords for the price of $110.99. Take note, however, that it is not entirely clear if these prices are for additional keywords or if these are the prices for the keywords that you will be starting out with. While it seems that you do need to purchase keywords “As You Go,” their website does not make it crystal clear.

Should you decide that this company’s services and Pay As You Go payment scheme is the best fit for your business then you will be even more ecstatic to know that, unlike some similar services out there, all incoming messages, as well as their short code, are completely free of charge. Like most SMS marketing services, Mozeo does not lock its customers in long term contracts so you can cancel at any time without fear of any penalties or other repercussions.

Features

While Mozeo does not offer any revolutionary or innovative features like some of its competition does, they do provide a solid platform with most of the core functions that you would expect from text message marketing services. To begin with, you can blast text message campaigns to hundreds or thousands of your contacts in just one click, or send personalized messages, like appointment reminders or reservation information, to individual numbers. The choice is yours. You can also schedule when to send the message, preview it on your own phone before sending it out, or even send text campaigns to your entire contact list or to specific groups that you have created for them.

Next, you also have the ability to upload your contact list, if you already have one, or manually add new contacts on the fly. You can also search, manage, or delete contacts quite easily. Mozeo also gives you the tools to initiate interactive SMS campaigns in order to better engage with your customers. You can create mobile text-to-win contests and easily pick out a winner with the help of a random winner picker feature, send out mobile voting and surveys, offer mobile coupons to further entice customers, initiate a mobile rewards program that tracks the most loyal customers so you can reward them, broadcast user text messages on a screen, monitor, or website, and even collect contacts from any web page or site with the help of Mozeo’s website plugin.

Customer Support

Should you run into any problems or simply have questions about their services you can contact Mozeo via email or by submitting a support ticket. While they do not have any phone or live chat support, their comprehensive Support Center should be sufficient enough in providing information regarding most aspects of their services and features. In addition to articles, you can also view several video tutorials that take you through the basics.

What's the Verdict on Mozeo?

Worth It, Some Issues

Mozeo Review 2020 – Conclusion

Mozeo does not, by any means, offer anything new or innovative but what they do provide is a pretty rock solid text message marketing platform. This service is also one of the more cost-effective among the pack, thanks to their Pay as You Go payment method, which charges you only for what you use. They also offer other services that can complement your SMS marketing efforts, should you feel the need to expand your strategy. Check out Mozeo now if you want a simple, cost-effective text message marketing service.